Posts in Service

Change Management

Change Management

October 13th, 2020 Posted by Service 0 thoughts on “Change Management”

Change Management

Manage change, governance, end-user training and drive adoption to maximise the return on your investment.

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Change is difficult. Make it easier with our team of experts 

Moving to Salesforce? We can help you manage the change, governance and training to maximise the return on your investment. We maximise the impact of your transformation programmes and augment user adoption.

What is our approach to change management?

Change management is development and rollout of organisational and structural change within your business. Yet, transitioning to a new technology platform or interface can be challenging. It often requires people to adopt new behaviors and ways of working from what they’re used to.

That’s why we at Trigg Digital work as an extension of your business as Salesforce experts. We support you across the 6 key levers of change. 

  • Leadership

We work with your leadership team to develop succinct change management strategies

  • Ecosystem

We develop a company ecosystem that is keen for change. This will allow for seamless, company-wide adoption of the new platform

  • Values

We align the company values with the transformation goals to reduce friction within the workforce

  • Enablement

We provide expansive user training to drive user adoption and to increase productivity

  • Rewards

We work with the leaders of your business to develop a reward system that will incentivise user adoption

  • Structure

We combine these levers with the tools and the technology that will make the new ways of working easier.

With 50+ years of in-house experience we can have a proven track record of leading transformational technology change. These levers will ensure a top-down, coordinated effort across the company that will maximise the ROI of the transformation.

Why choose Trigg?

Access to a full team of Salesforce consultants who specialise across the entire range of Salesforce products

We know Salesforce inside out, back to front and sideways, with 50+ years of experience

Resources

We work as an extension of your team- when and where you need us

We have a 5 star customer rating on the Salesforce App Exchange

UK based team and support – we can work within your timezone

Contact Trigg today to find out how we grow your business with the Salesforce Platform

Implementation

Implementation

October 13th, 2020 Posted by Service 0 thoughts on “Implementation”

Implementation

Our experienced and certified delivery team focus on practical, results driven solutions

that can be executed incrementally.

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Get Salesforce up and running quickly

Drive digital transformation with a seamless implementation of Salesforce. Our experience helps you maximise your investment. Be it Sales cloud, Service cloud or a complete customised solution, we have the experience and skill to help you maximise the potential within your business.

What is our approach to Salesforce implementation?

We’re experts in Salesforce implementations, from delivering the project, to onboarding your team and driving adoption to help you make the most of your investment and drive business growth.

At Trigg Digital, we specialise in ensuring your Salesforce implementation goes as smoothly as possible. 

Customers work with Trigg to:

  • We work as an extension of your team to drive adoption, onboard employees and meet your business requirements. 
  • Review your current business processes and how they can best be replicated- or improved- as part of your transition.
  • We’re proud of our Salesforce knowledge, so we’ll share training, tips and tricks, and help you become your company’s go-to person. 
  • Want to outsource it all? We also offer a suite of managed services options, so once the transition is complete, we’ll handle it all for you.

Why choose Trigg?

Access to a full team of Salesforce consultants who specialise across the entire range of Salesforce products

We know Salesforce inside out, back to front and sideways, with 50+ years of experience

Resources

We work as an extension of your team- when and where you need us

We have a 5 star customer rating on the Salesforce App Exchange

UK based team and support – we can work within your timezone

Contact Trigg today to find out how we grow your business with the Salesforce Platform

Strategy & Planning

Strategy and Planning

October 13th, 2020 Posted by Service 0 thoughts on “Strategy and Planning”

Strategy and Planning

Collaborate to develop a strategic roadmap that aligns people, process and technology to realise your business objectives faster.

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A complete strategic approach to technology and business

The world is changing fast, and Salesforce can help your business keep up. We work with you to design a strategic roadmap for the future. With a combination of workshops, discovery sessions and iterative design we identify opportunities to streamline sales, marketing and services to support you getting to the next level. We think for the long-term, but we’ll also find some quick wins.

What is our strategy and planning approach?

Our team has over 50 years experience in Salesforce products, leading Sales, Marketing and Service teams and working with data to drive growth. We take the time to understand your business and make bespoke recommendations for your business in the long term.

As Salesforce technology experts, we use workshops and our proven business discovery processes to deep dive into your data and technology investments.

Customers work with Trigg to:

  • Complete a thorough assessment on their business.
  • Run workshops across business functions. 
  • Make recommendations of short, medium and long term strategic projects to drive business outcomes.
  • Align business requirements with technological requirements for a scalable business.

Why choose Trigg?

Access to a full team of Salesforce consultants who specialise across the entire range of Salesforce products

We know Salesforce inside out, back to front and sideways, with 50+ years of experience

Resources

We work as an extension of your team- when and where you need us

We have a 5 star customer rating on the Salesforce App Exchange

UK based team and support – we can work within your timezone

Contact Trigg today to find out how we grow your business with the Salesforce Platform

Consultation

Consultation

October 9th, 2020 Posted by Service 0 thoughts on “Consultation”

Consultation

Identify opportunities for business process optimisation, redesign, or the implementation of new processes to reduce your costs, improve customer satisfaction or increase revenue.

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Leverage our business and technology expertise to drive growth

Not sure where to start with digital transformation? Want to improve your business processes to save time and scale? Maximise the return on your Salesforce investment with experienced consultants that understand your business . We identify opportunities to streamline sales, marketing, service or CRM processes to support you getting to the next level.

What is our consultation approach?

Our team has over 50 years experience in Salesforce products, leading Sales, Marketing and Service teams and working with data to drive growth. We take the time to understand your business and make bespoke recommendations to improve your processes.

We work with you to understand your needs and requirements through a series of workshops and systems analysis.

Once we understand your business inside and out we use our experience to develop solutions, both strategic and technological.

Our customers work with us to:

  • Align their business processes with their technological solutions for a seamless business user experience.
  • Deliver customised, robust CRM solutions that maximise business potential. 
  • Develop businesses processes and strategies that alleviates pain points or drives new business potential.
  • Train their team from the ground up on how to use agile methodology to produce achievable goals.

Why choose Trigg?

Access to a full team of Salesforce consultants who specialise across the entire range of Salesforce products

We know Salesforce inside out, back to front and sideways, with 50+ years of experience

Resources

We work as an extension of your team- when and where you need us

We have a 5 star customer rating on the Salesforce App Exchange

UK based team and support – we can work within your timezone

Contact Trigg today to find out how we grow your business with the Salesforce Platform

Health Check

Health Check

October 7th, 2020 Posted by Service 0 thoughts on “Health Check”

Health Check

Assess user adoption and business processes, identify quick wins

and recommend strategies to improve your customer time to value.

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Uncover the potential of your CRM solution

Discover how Trigg can explore your current Salesforce implementation and uncover what is holding your business back. No matter the size of the business or age of your Salesforce instance, we will find how to maximise your ROI and drive your business forward.

What is a Trigg health check?

We at Trigg are Salesforce experts. We compare your business objectives with your current implementation, benchmark against competitors in your industry and share best practises to recommend strategies for increased growth. 

With over 50+ years of combined Salesforce experience our team are ideally positioned to give you actionable and informative insights into your current solution.

Customers work with Trigg to:

  • Identify potential improvements to their current instance by leveraging their business objectives against their current implementation.
  • Identify potential security threats with an analysis of their current solution’s security system.
  • Identify inefficiencies within their processes and code.
  • Learn from our specialists about Salesforce best practise.
  • Discover growth opportunities by leveraging the capabilities of your current instance against potential future improvements.

Why choose Trigg?

Access to a full team of Salesforce consultants who specialise across the entire range of Salesforce products

We know Salesforce inside out, back to front and sideways, with 50+ years of experience

Resources

We work as an extension of your team- when and where you need us

We have a 5 star customer rating on the Salesforce App Exchange

UK based team and support – we can work within your timezone

Contact Trigg today to find out how we grow your business with the Salesforce Platform

Managed Services

August 18th, 2020 Posted by Service 0 thoughts on “Managed Services”

Managed Services

Do you feel like you’re getting the most out of your Salesforce investment?

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Unlock the full potential of your CRM Systems

Discover how Salesforce managed services can unleash opportunities within your business. No matter the size or scale of your business we have the tools to help maximise your customer relationship management systems.

What is a managed service?

CRM systems are an ever evolving, part of your business. Processes and workflows aren’t future proofed from the outset. As your business grows, the demands on your CRM system change to become more complex.

Furthermore, managing and adapting your CRM systems can also unlock new opportunities within your business. But how do you unlock this potential?

You have two options. Hire an administrator for your CRM, or outsource it.

The problem with hiring an administrator is that it’s expensive, an ongoing commitment, and you don’t benefit from the wide range of expertise of a team of consultants.

That’s where we come in!

Why choose Trigg?

Access to a full team of Salesforce consultants  who specialise across the entire range of Salesforce products

We know Salesforce inside out, back to front and sideways, with 50+ years of experience

Resources

We work as an extension of your team- when and where you need us

We have a 5 star customer rating on the Salesforce App Exchange

UK based team and support – we can work within your timezone

Where do I start?

We have several different packages available to suit your unique business needs. While we generally recommend our FREE! Salesforce Health Check, we also offer a more comprehensive check for those who want to dig deeper.

There are many benefits to having one of our consultants analyse your current solution, then advise on what level of support is best suited to your needs.

Contact us today to find out how managed services can work for you

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