Technical Architect

The Role

We are currently seeking a Technical Architect to join our fast-growing start-up in London. Trigg are certified Salesforce CRM specialists, we build value-driven marketing, sales, customer service and analytics solutions for media, fintech and telco enterprises. Trigg`s point of difference is our team`s 50+years of in-house experience delivering double-digit growth. Together with our customers, we find and deliver the optimum solution to meet their immediate and long-term needs.

We are looking to build out the core team to service our enterprise-level clients as the business grows in 2020. This hands-on customer-facing role requires a technology agnostic and solution-driven mindset where you will be the cornerstone to our success in design and delivery while providing thought leadership, guidance and mentoring to the team.

We are an equal opportunity employer and value diversity in our environment.

Responsibilities

• You will lead design discovery sessions, capture and communicate value-driven options to customers
• You will lead solution/technical architectural design (eg. UML, sequence diagrams) and data modelling to define the system landscape, identify gaps between as-is and to-be architecture and solve complex technical challenges by leveraging Salesforce, cloud-based applications and industry best practices
• You will build and maintain relationships with customers, partners, peers (eg. consultants, development teams) and be the go-to trusted technology advisor
• You will lead, coach and mentor a geo-located cross-functional development & QA team, implement best practices to improve the agile development process (eg. time, cost, quality) and your own, and the team’s technical acumen, while fostering continuous knowledge sharing
• You will act as an extension of the customers’ team to identify opportunities for architectural optimisations, redesign, or development of new solutions to reduce cost, improve quality or drive revenue growth
• You will be actively involved in business development activities incl. thought leadership blog posts, scoping, presentations, design and proposal estimates that align to customers strategy, objectives, timelines and budget
• You will keep ahead of the game when it comes to emerging IT system/business applications for capabilities in order to make recommendations about potential integrations or functionality intersection points
• You will support the management and delivery of projects

Requirements

• Bachelor’s or master’s degree in computer science, software engineering or equivalent field
• Salesforce Platform Developer, Technical, Application and System Architect Certifications are beneficial
• 6+ years hands-on experience in an enterprise technical/solution architect role, designing and implementing end-to-end solutions on the Salesforce.com platform and related web technologies
• 3+ years in-house experience is beneficial
• Demonstrable development experience including Java, Javascript, APEX, Visualforce, SOQL, APIs (REST, SOAP), Integration, Lightning framework and user interface design
• Proven experience with service-orientated and microservices architecture, and data, cloud-based (eg. Google, AWS, Azure), integration/middleware, security, scalability, source control, deployment (CI/CD), test automation, monitoring principles and technologies
• Experience driving change in Agile and Waterfall solution delivery methods; leading geo-located teams
• Be able to multitask, commit to meeting targets with competing priorities and deadlines across multiple projects
• A confident communicator with strong  spoken, written communication, and receptive listening skill. 
• Be able to articulate and present complex ideas in a clear, concise fashion to C-Level, technical and non-technical audiences
• Detail and results oriented self-starter who makes things happen in a fast paced environment
• Strong problem solving skills, a logical, analytical thinker, committed to constant upskilling
• Experience working from start to finish in an agile-led environment with geo-located teams