Our story dates back to 2007 when Steven Paul and Chee Ho Wan first worked together at a global marketplace. With only a small team and ambitious business objectives…life could be a little chaotic. One day it was devising future customer experiences, the next sending invoices out by hand. We had no choice but to learn fast!
Then the introduction of the Salesforce platform transformed our ways of working and thinking. We could implement and optimise CRM processes in days and weeks. No more envelope delivered invoices!
We brought in processes which made the global marketplace nimble, able to deliver exceptional customer satisfaction and most importantly continuously deliver double-digit growth.
It became our ambition to share our expertise with the world. For years we listened to agency after agency try to sell their packages and formulaic processes.
Over three years leading an in-house global transformation project we began to form our vision of what we thought people like us really wanted – ‘less fluff more action’.
And so Trigg was born… Welcome!
Founder & CEO
13+ years leadership and hands-on experience in the design and implementation of enterprise CRM solutions across the Sales, Service, Marketing and Analytics workstreams.
“We like to tackle business challenges and get things done; business user and customer success is paramount.”