Retail

What we can do for your retail business

For a retail business to survive and thrive, it’s all about the customer. Customers expect personalised experiences at scale, and you to meet them where they are. That’s why it’s important to have technology that supports your business in the long-term.

Trigg are Salesforce technology experts. Using workshops and our proven business discovery processes we deep dive into your data and technology investments.

Once we understand your business inside and out we use our experience to deliver customised, robust solutions that maximise business potential.

Customers work with Trigg to:

• Implement CRM to provide a single 360-degree view of your customer interactions
• Connect Marketing, Service and Commerce Clouds for increased ROI and drive growth
• Personalise customer service and gain loyalty with Service cloud
• Meet the customer where they are with a priceless omnichannel experience
• Make each and every interaction an opportunity for a sale
• Review business process architecture and present achievable goals that drive immediate results