Analytics & Intelligence
Connect trusted data.
Reveal better insight.
Make smarter decisions.
Turn Salesforce and business data into clear reporting, actionable insight and AI-powered analytics with CRM Analytics and Tableau.
Business Intelligence
Data Visualisation
AI-Powered Analytics
Performance Management
Why it matters
Analytics needs connected
data, context and action.
Teams need more than dashboards. We help connect trusted data, business context and AI-powered insight so leaders and teams can make faster, more confident decisions.
Improve visibility
Create clearer reporting across sales, service, marketing, operations and leadership teams.
Connect trusted data
Bring Salesforce, operational and external data together into governed analytics experiences.
Turn insight into action
Embed reporting and recommendations into the workflows where teams make decisions.
Embed AI into analytics
Use AI to surface trends, explain performance, answer questions and highlight next-best actions.
What we deliver
Analytics capability built
around better decisions.
We design and deliver practical analytics solutions across CRM Analytics, Tableau, Tableau Next, Tableau Semantics, embedded analytics and AI-powered insight.
Executive Reporting
Create leadership dashboards and KPI reporting using Tableau, CRM Analytics and trusted business data.
CRM Analytics
Build native Salesforce analytics for sales, service, revenue, customer experience and operational teams.
Tableau & Visual Analytics
Design flexible business intelligence, visual exploration and reporting across multiple data sources.
Embedded Analytics
Surface dashboards, metrics and insight directly inside Salesforce, portals and operational workflows.
Data Modelling & Semantics
Create governed data models, metrics layers and semantic foundations using Tableau Semantics and Salesforce data.
AI & Conversational Analytics
Support natural-language insight, recommendations and agent-assisted analytics with Tableau Next and Agentforce.
AI analytics
AI agents supporting every
decision journey.
AI-powered analytics can help teams ask better questions, understand performance and act on insight faster.
Insight Agent
Answer business questions using trusted data, dashboards, metrics and Salesforce context.
Performance Agent
Summarise trends, explain movement in KPIs and highlight risks or opportunities.
Forecasting Agent
Support pipeline, demand, service, revenue and operational forecasting with clearer assumptions.
Action Agent
Recommend next steps, trigger workflows and help teams act on insight inside Salesforce.
Explore reusable frameworks and implementation assets designed to help teams move from reporting to action faster.
Explore Accelerators & AssetsHow we work
From analytics strategy to
measurable business insight.
We combine Salesforce expertise, analytics design and delivery experience to help teams build trusted insight that improves decisions.
01
Evaluate
Review your reporting landscape, data sources, KPIs, audiences, governance and decision workflows.
02
Design
Define the right analytics architecture, data model, dashboards, metrics and adoption approach.
03
Activate
Implement CRM Analytics, Tableau and AI capabilities that support measurable business outcomes.
Related Solutions
Explore connected data and intelligence capabilities.
Discover how analytics and intelligence power broader business solutions to help you uncover hidden insights, predict commercial trends and scale decision-making with AI.
AI
AI, Agents & Automation
Translate data insights into autonomous agent actions and automated workflows.
→
RO
Revenue Operations & Growth
Drive commercial performance with predictive forecasting, pipeline analytics and ROI tracking.
→
CX
Customer Experience
Optimise customer satisfaction and retention with deep behavioural insights and sentiment analysis.
→
DA
Data, Analytics & Integration
Secure the underlying data pipelines, architecture and governance required to power analytics.
→
Frequently Asked Questions
Common Analytics & Intelligence questions.
How can analytics and intelligence improve customer experience?
Trigg Digital helps organisations track customer touchpoints, analyse sentiment and monitor behavioural trends across channels. This intelligence allows front-line service and sales teams to predict customer needs, proactively resolve friction points and improve long-term loyalty.
How can organisations improve operational efficiency with analytics?
We build intuitive dashboards and predictive reporting models that reveal operational bottlenecks, track real-time KPI performance and automate reporting workflows. This eliminates manual data extraction and speeds up cross-departmental decision-making.
What is the difference between traditional analytics and predictive intelligence?
Traditional analytics looks backward at historical performance to show you what happened. Predictive intelligence uses machine learning and AI models to identify deep data patterns, anticipate future trends, forecast demand and recommend the next best action for your team.
How does Trigg Digital help organisations adopt AI-driven analytics?
We design and implement advanced platforms like Tableau and Salesforce CRM Analytics, integrating them securely with your data layer. By embedding intelligence directly into your everyday CRM workflows, we empower your staff to make fast, confident and data-backed decisions.
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