Last week, Salesforce released its Winter ‘22 release notes, highlighting all the key changes we can expect from the upcoming release. We know reading through lengthy release notes can be tedious. That’s why our Salesforce experts have pulled out their top 7 features from the September/October release – so you can stay updated without trawling through pages and pages of platform jargon!
We’ve even split it up into system areas to make it super easy to digest…
Lightning Experience
1. Create Custom Address Fields
To improve address data accuracy and your users’ experience, you can now create custom fields that mimic the behaviour of standard address fields
2. Dynamic Forms with Lightning App Builder
You can now utilise the power of Dynamic Forms to make your account, contact, and opportunity record pages more robust
Flow
3. Flow Builder Updates
You can now cut and paste flow elements in auto-layout, view all incoming go to connections on the Toolbox, use Formula Builder in Flow Resources and Collection Filters, and many more exciting Flow features!
Sales
4. Collaborative Forecasts
You can tailor your forecasts to meet your business needs using up to five custom calculated columns per forecast type
Service
5. Swarming
Swarming with the power of Service Cloud gives you the tools required to collaborate at scale with experts, solve customer issues, and report on Swarming participation and impact
Slack Integration
6. Salesforce for Slack Integrations
Use Slack and Salesforce together to connect with customers, track progress, collaborate seamlessly, and deliver team success from anywhere
7. Reports and Dashboards
Take your reports and dashboard into Slack with sharing, collaboration, and subscriptions right in the app!
Want to know more about Salesforce’s upcoming update? Click here to read the full Autumn 22 Release Notes.
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Looking for support integrating these updates into your Salesforce instance?
Whether you’re looking to improve your team’s efficiency with some new workflows, or just hoping for a little training on the updates, team Trigg can help.
Get in touch on +44 203 239 8492 or at hello@triggdigital.com for a free consultation.
