Insights • Category

Customer Experience

Explore Trigg Digital insights, perspectives and thought leadership across CRM, data, AI, automation and operational transformation.

NEWS

May 15, 2024 • 2 min read • Tina Matthews

AI and Salesforce Einstein for Service. Start small, start now.

We’ll share valuable insights & real-world examples on how to design & deploy winning sales processes, powered by guidance, coaching & AI.

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INSIGHTS

April 17, 2023 • 8 min read • Steve Paul

5 Tips To Exceed Your Sales Targets In 2023

Want to make 2023 the year you smash your sales targets? Get the most out of your sales teams this year with our 5 top tips.

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INSIGHTS

March 30, 2023 • 4 min read • Steve Paul

ASOS: The Latest Retailer Delving Into Retail Media

Discover how ASOS has leveraged its retail media network to provide targeted ads and increase customer engagement with the help of a new partnership.

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INSIGHTS

March 23, 2023 • 9 min read • Tina Matthews

Retail Trends For 2023 – Salesforce Edition

Find out what 2023 has in store for the retail industry, and how Salesforce can help you and your business thrive.

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INSIGHTS

March 16, 2023 • 6 min read • Steve Paul

Einstein GPT – How Salesforce Has Capitalised On The ChatGPT Hype

Explore the implications of AI in customer relationship management through Salesforce’s Einstein GPT, built with OpenAI's GPT-3 technology.

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NEWS

March 13, 2023 • 1 min read • Steve Paul

Kao Data & Trigg Digital Partnership

We're excited to announce our partnership with Kao Data to improve CX with Salesforce Sales, Service and Experience Cloud!

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two women in a hotel lobby with overlaid text 'Travel Tech Trends 2023'

INSIGHTS

March 9, 2023 • 6 min read • Tina Matthews

The Top 5 Tech Trends Set To Shape The Travel, Transport And Hospitality Industry In 2023

Learn how retail businesses are being transformed with Salesforce Genie

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The Salesforce Genie rabbit flying in the sky with their magic wand

INSIGHTS

February 16, 2023 • 6 min read • Steve Paul

How Salesforce Genie Is Changing The Face Of Retail

Learn how retail businesses are being transformed with Salesforce Genie

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Customer services representative talking and smiling with a customer on the phone

INSIGHTS

January 24, 2023 • 6 min read • Tina Matthews

Customer Services in 2023: What To Expect

Learn what the biggest trends in customer services will be, and find out how Trigg can help prepare your business for the year ahead

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RETAIL

September 2, 2020 • 3 min read • Dom Neau

On Demand Webinar: What Sales, Service and Marketing leaders can learn from marketplaces

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