We were thrilled to meet with Steve Dennahy from Salesforce to explore Salesforce Agentforce and its transformative real-world applications. Alongside our Trigg team—Mark Hartnady, Steve Paul and Tommy Wong, Steve shared insights into how businesses can enhance customer experiences, reduce Sales and Service operational costs, and empower agents using Agentforce, a powerful customer-facing co-pilot.
✨ What is Agentforce?
Steve Dennahy provides insights into real world examples on how Agentforce supports processes across Sales, Service through multiple channels automating repetitive tasks across digital channels like web chat, WhatsApp, and social media—24/7.
🛠️Real-World Impact
Hear more on some of the seamless exchanges in retail, instant warranty information in automotive, proactive patient support in healthcare, and simplified bookings in travel and logistics.
💡 What’s the Value?
Did you know the cost of an Agentforce conversation is as little as £1.60? That’s a fraction of phone or email interactions, driving significant cost savings while improving customer satisfaction
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