AI, Agents & Automation

AI, AGENTS & AUTOMATION

July 12, 2021 • 33 min read • Matt Holdgate

Deployment Management at Trigg Digital

Trigg Digital are in the business of making changes to your Salesforce instance and it’s rightly so that we should strive to better enhance and develop your Salesforce implementation

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RETAIL

March 25, 2021 • 32 min read • Dom Neau

The Future of Physical Retail Stores

As vaccinations begin to take hold many of us are looking to the future. But what does the future look like for the world of physical retail

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AI, AGENTS & AUTOMATION

October 6, 2020 • 30 min read • Younnis Abbad

What is Salesforce Marketing Cloud?

Marketing cloud is a large suite of products designed to help businesses connect with their customers better. Find out how you can use these products within your business

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DATA, ANALYTICS & INTEGRATION

July 30, 2020 • 33 min read • Dom Neau

360 degree view – What is it and why is it the future of your business?

Developing a 360-degree view of your customer is a growing force in business. We explore how platforms like Salesforce help us achieve this goal.

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AI, AGENTS & AUTOMATION

June 28, 2020 • 32 min read • Steve Paul

How to increase the effectiveness of your marketing efforts and customer journeys with Salesforce

Marketing is tough. When speaking to marketing professionals around our network, we find a number of challenges, a lot of which surround data and gaining true visibility of attribution and ROI.

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AI, AGENTS & AUTOMATION

June 10, 2020 • 31 min read • Steve Paul

How to develop a robust global sales process for business resilience and growth

We often come across broken sales processes and opportunities to leverage Salesforce - Sales Cloud in particular- more effectively to win and grow customers.

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AI, AGENTS & AUTOMATION

May 19, 2020 • 34 min read • Steve Paul

The impact of self-service and service automation on incremental net revenue and customer satisfaction

How you can increase customer satisfaction and revenue with automation and Salesforce Service Cloud. Packed with real-world examples, links to help articles and practical tips for improving service

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