Insights

Articles by Dejon Yeoman

Dejon helps organisations turn data, CRM and agentic AI investment into measurable business growth. He works with clients to shape commercially grounded transformation strategies, identify high-value use cases and move from ambition to practical, scalable delivery.

Three blue and aqua light pathways converge across a dark glass boardroom table, representing trusted data, governed execution and measurable AI business outcomes.

AI, AGENTS & AUTOMATION

July 20, 2026 • 8 min read

Beyond the Model: Turning Salesforce AI into Business Value

AI investment is coming under greater scrutiny. We explore how Claude, Salesforce and a disciplined delivery approach can turn AI capability into measurable business value.

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CUSTOMER EXPERIENCE

June 15, 2026 • 5 min read

Service Transformation for the Agentic Enterprise

Customer service is evolving from human-led operations to AI-powered service models. Discover how organisations can reduce cost to serve, improve customer experiences and prepare for the agentic future.

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Trigg Digital attending Salesforce Agentforce World Tour London 2026

EVENTS & WEBINARS

May 19, 2026 • 5 min read

Why We’re Looking Forward to Agentforce World Tour London 2026

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