Implementation & Delivery Archives

Illustration showing an AI delivery journey from an initial use case through design, deployment, measurement and fine tuning, leading to a live AI agent with outcome signals for resolution, productivity, customer experience, accuracy and commercial impact.

AI, AGENTS &AMP; AUTOMATION

June 22, 2026 • 8 min read • Chris Smith

Agentic Delivery: From AI Use Case to Live Agent

How to move from AI use case to live agent with focused delivery, measurable outcomes, controlled releases and continuous improvement.

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AI, AGENTS &AMP; AUTOMATION

February 13, 2025 • 2 min read • Steve Paul

Documill and Trigg announce strategic partnership to simplify the complexity of document management

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EVENTS &AMP; WEBINARS

May 30, 2024 • 3 min read • Tina Matthews

On Demand Webinar: AI and Salesforce Einstein for Service

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IMPLEMENTATION &AMP; DELIVERY

May 26, 2022 • 5 min read • Benoit Guerineau

The Importance Of Process – 4 Reasons Salesforce Implementations Fail

In today’s blog, we’re looking at how the process used can impact the success of a Salesforce project, focusing on the four most common ways that problems with your processes can cause the...

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MARKETING &AMP; PERSONALISATION

April 29, 2022 • 4 min read • Jessica Ho

5 Reasons Marketers Struggle With Salesforce Marketing Cloud And Account Engagement (Pardot) And How To Solve Them

Both of these platforms hold huge potential for marketers, yet many marketers struggle to make either work for them. We’ve identified the 5 key reasons this happens and found the solutions that...

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MARKETING &AMP; PERSONALISATION

April 12, 2022 • 5 min read • Jessica Ho

7 Online Marketplaces That Have Nailed Seller Loyalty

For online marketplaces, building a community of loyal sellers is the key to survival. Here we take a look at 7 of the best online marketplaces, focusing on their seller loyalty strategies.

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TECHNOLOGY

March 31, 2022 • 8 min read • Jessica Ho

Driving Customer Engagement In Retail: 8 Tips For Developing A Kick-Ass Strategy

When it comes to building a brand, encouraging genuine customer engagement can be easier said than done. We’ve combined the expertise of our awesome retail team with some stellar examples of brands...

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TECHNOLOGY

March 29, 2022 • 7 min read • Jessica Ho

Calling All Retail Bods: How CRM Can Accelerate Your Growth

How can retailers accelerate growth in today's market? We have pulled together 5 of the most common problems faced by retailers today and combined the expertise of our retail team with some...

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CASE STUDY

March 22, 2022 • 4 min read • Ed Bonilla

How Trigg Digital Transformed Adevinta’s Ad Management Process

Trigg Co-Founder Chee Wan explores some of the challenges faced by businesses expanding onto the global market, as well as some of the solutions that can ensure success through multi-market CRM.

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IMPLEMENTATION &AMP; DELIVERY

March 10, 2022 • 8 min read • Chee Ho Wan

Take It Global: Developing A Successful Multi-Market CRM Strategy

Trigg Co-Founder Chee Wan explores some of the challenges faced by businesses expanding onto the global market, as well as some of the solutions that can ensure success through multi-market CRM.

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