Every day, conversations happen at the edges of services — in phone calls, WhatsApp messages, chatbots — each one holding a story that matters. Transceve exists to ensure those stories are heard.
At Trigg Digital, we’ve had the privilege of working with Transceve — a groundbreaking platform that leverages generative AI to help third-sector organisations hear what their customers are already saying. Not by gathering more feedback, but by transforming live, unstructured data into actionable, measurable insight.
Through our collaboration, we’ve supported Transceve in scaling their AI-powered Salesforce engine — helping turn conversations into clarity, sentiment into strategy, and feedback into tangible real-time impact.
We’re proud to shine a light on that experience as part of our Pledge 1% commitment. It’s work that embodies exactly what we stand for: purposeful technology, amplifying human voices, and driving meaningful change.
Damien Ribbans, Managing Director at Transceve, shared: “Our mission has always been to demonstrate the ‘art of the possible’ in social impact measurement. Partnering with Trigg has demonstrated this in action, showing what happens when cutting-edge technology meets a shared passion for social impact.”
Steven Paul, Chief Executive Officer at Trigg Digital, added: “We’re proud to support Transceve in building purposeful, scalable solutions that transform real feedback into lasting change. It perfectly aligns with our belief in tech for good.“
About Transceve
Transceve is transforming how social purpose organisations understand their impact by turning everyday conversations into real-time, actionable insights. Born from the award-winning social enterprise Noise Solution, Transceve uses generative AI and a robust academic framework to “listen” to unstructured data — from phone calls to chat transcripts — and surface measurable impact without relying on traditional feedback forms or surveys. Built within the Salesforce ecosystem with trust and security at its core, Transceve gives charities and mission-driven teams a live window into what their communities are really saying and how their work is making a difference, empowering smarter decisions and deeper social impact. Find out more about the inspiring work at Transceve.
About Trigg Digital
Trigg Digital is a leading strategic Data, CRM and AI consultancy, leveraging in-house expertise, industry know-how and best-in-class Salesforce capabilities to help clients go further, faster, across the UK, Europe, Canada, USA and APAC. Find out more about our commitment to Pledge 1%.
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