Implementation Archives - Trigg Digital

Posts in Implementation

On Demand Webinar: AI and Salesforce Einstein for Service

May 30th, 2024 Posted by AI, Automation, Implementation, Service Automation, Webinars 0 thoughts on “On Demand Webinar: AI and Salesforce Einstein for Service”

Start small, Start now.

How aware are you of the pre-built Generative AI features in Salesforce Service Cloud? Need some help getting started?

Trigg and Salesforce hosted a webinar where we revealed insights into how pre-built Generative AI features included in Salesforce Service Cloud can be deployed across your service operations, from enhancing self-service experiences on your website’s help page, to boosting agent productivity in your contact centre with pre-built tools available today.

We covered:

  • Prebuilt AI ‘Actions’: Ready to be deployed in your Salesforce Service Cloud org (no code!)
  • Conversational AI example: Pre-purchase/post-service interaction
  • Generative Search: Connecting to knowledge in and outside of Salesforce
  • Conversation catch-up: Generative Summary of an interaction passed to an Agent
  • ​​​Reply recommendations: Using Generative AI for your Agents
  • Post-Call Efficiency: Saving time using Generative call wrap up

With actionable strategies to successfully implement AI into your Service Cloud implementation and transform your Customer Service experiences.

Watch the on-demand webinar today to unlock the potential of Salesforce Einstein AI for Service excellence.

Speakers

Steven Paul

Steven Paul
CEO
Trigg Digital

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 Sophia Farrag
Senior Functional Consultant

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Wayne Lees
Enterprise Account Executive, Service Cloud

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Daryoush Moezzi
Regional Vice President

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Fill in the form below for immediate access to our on-demand webinar

The Importance Of Process – 4 Reasons Salesforce Implementations Fail

May 26th, 2022 Posted by Adoption, Automation, Data, Implementation, Technology 0 thoughts on “The Importance Of Process – 4 Reasons Salesforce Implementations Fail”

In today’s blog, we’re looking at how the process used can impact the success of a Salesforce project, focusing on the four most common ways that problems with your processes can cause the implementation to fail.

5 Reasons Marketers Struggle With Salesforce Marketing Cloud And Account Engagement (Pardot) And How To Solve Them

April 29th, 2022 Posted by Automation, Data, Implementation, Integration, Marketing Automation 0 thoughts on “5 Reasons Marketers Struggle With Salesforce Marketing Cloud And Account Engagement (Pardot) And How To Solve Them”

Both of these platforms hold huge potential for marketers, yet many marketers struggle to make either work for them. We’ve identified the 5 key reasons this happens and found the solutions that could prevent it from happening altogether, so you can make the most of all that Salesforce has to offer.

7 Online Marketplaces That Have Nailed Seller Loyalty

April 12th, 2022 Posted by Automation, Data, Implementation, Integration, Marketing Automation, Retail, Sales, Technology 0 thoughts on “7 Online Marketplaces That Have Nailed Seller Loyalty”

For online marketplaces, building a community of loyal sellers is the key to survival. Here we take a look at 7 of the best online marketplaces, focusing on their seller loyalty strategies.

Driving Customer Engagement In Retail: 8 Tips For Developing A Kick-Ass Strategy

March 31st, 2022 Posted by Automation, Data, Implementation, Retail, Technology 0 thoughts on “Driving Customer Engagement In Retail: 8 Tips For Developing A Kick-Ass Strategy”

When it comes to building a brand, encouraging genuine customer engagement can be easier said than done. We’ve combined the expertise of our awesome retail team with some stellar examples of brands that are doing it right to form an 8-step guide to maximise your customer engagement…

Calling All Retail Bods: How CRM Can Accelerate Your Growth

March 29th, 2022 Posted by Automation, Data, Implementation, Retail, Technology 0 thoughts on “Calling All Retail Bods: How CRM Can Accelerate Your Growth”

How can retailers accelerate growth in today’s market? We have pulled together 5 of the most common problems faced by retailers today and combined the expertise of our retail team with some excellent examples of “winning” retail brands, all to answer that very question.

How Trigg Digital Transformed Adevinta’s Ad Management Process

March 22nd, 2022 Posted by Automation, Case Study, Implementation, Technology 0 thoughts on “How Trigg Digital Transformed Adevinta’s Ad Management Process”

Trigg Co-Founder Chee Wan explores some of the challenges faced by businesses expanding onto the global market, as well as some of the solutions that can ensure success through multi-market CRM.

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Take It Global: Developing A Successful Multi-Market CRM Strategy

March 10th, 2022 Posted by Adoption, Culture, Implementation, Managed Services, Technology, Training & Certification 0 thoughts on “Take It Global: Developing A Successful Multi-Market CRM Strategy”

Trigg Co-Founder Chee Wan explores some of the challenges faced by businesses expanding onto the global market, as well as some of the solutions that can ensure success through multi-market CRM.

Deployment Management at Trigg Digital

July 12th, 2021 Posted by Automation, Implementation 0 thoughts on “Deployment Management at Trigg Digital”

Trigg Digital are in the business of making changes to your Salesforce instance and it’s rightly so that we should strive to better enhance and develop your Salesforce implementation

What is CRM?

December 22nd, 2020 Posted by Implementation, Sales Automation, Technology 0 thoughts on “What is CRM?”

Trigg Digital has officially joined the Salesforce Talent Alliance. We are commited to building a diverse workplace that reflects society around the globe.

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