Your AI hears what customers are saying. But is your business acting on it? Discover how conversation intelligence turns customer insights into measurable business outcomes.
Salesforce’s AI strategy is evolving fast. Here’s what actually separates the organisations that turn new AI capability into measurable value from those still waiting for the technology to do the work for them.
Claude Code and AI tools make building a CRM faster than ever. But moving from prototype to production-grade system is a very different problem — and one many organisations underestimate.
Forget the hype. Here’s what’s actually moving the needle for organisations that are getting real value from AI in their CRM stack.
Embedded AI in every interface sounds simple. Making it work operationally—without stalling your adoption—requires a different approach.
We sat down with Stuart Lotherington, MD at SBR Consulting, to talk through his experience building a consulting business from the ground up.
We sat down with FluidOne CEO Russell Howard to talk through his experiences of leadership and building a business in the telecomms industry.
Salesforce’s new real-time CRM, Salesforce Genie, could revolutionise the industry
Our Founder and CEO Steven Paul sat down with International Business Mentor, Nadia Pace, to talk about her career to date and to delve into her wealth of experience in business, leadership and internationalisation.
Want to kickstart your business in 2023? Read on for our 3 tips for ops teams.