Uncategorised Archives - Trigg Digital

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Case Study – Media

January 11th, 2022 Posted by Uncategorised 0 thoughts on “Case Study – Media”

CASE STUDIES

Case study: Global Media Group

Challenge

Operating at such a large global scale with multiple teams across the world meant that this particular media group was faced with challenges around disparate systems, teams operating in silos and inconsistent customer experience, all having an impact on revenue.

The main challenges identified were:

  • Difficult to maintain and modernise
    customer experience
  • Sales, service, marketing and finance teams
    operate in silos on local and global levels
  • Financial risk due to manual error prone
    local and group-level reporting
  • Disparate, bespoke and on-premise systems
    impacting speed to market

Solution

The media group engaged Trigg Digital to devise a Global CRM
strategy as well as implementing Salesforce in DE, ES, SE, CZ & PL.

Our solution:

  • Strategic review of business processes and
    systems. Drive build vs buy decision, embed
    CRM roadmap and CoE ( replacing Microsoft/Adobe)
  • Deliver economies of scale and revenue gain
    opportunities with one global CRM platform
  • Build and deploy a customer 360-degree view
    and business intelligence across;
    ✔ 5 x markets, 20+ business units
    ✔ 1,400+ x Core Sales/Service licenses,
    Marketing Cloud, GA360, Advertising Studio

WE’RE TRUSTED BY LEADING GLOBAL BRANDS

  • “In order to deliver our global strategy across 5 markets, we have selected Trigg Digital to devise a complete CRM strategy and strategic roadmap to drive revenue” – President, Global Media Group

    “In order to deliver our global strategy across 5 markets, we have selected Trigg Digital to devise a complete CRM strategy and strategic roadmap to drive revenue” – President, Global Media Group
See all
  • “In order to deliver our global strategy across 5 markets, we have selected Trigg Digital to devise a complete CRM strategy and strategic roadmap to drive revenue” – President, Global Media Group

    “In order to deliver our global strategy across 5 markets, we have selected Trigg Digital to devise a complete CRM strategy and strategic roadmap to drive revenue” – President, Global Media Group
Close

Results

 

Easier to spot revenue opportunities through one global CRM platform

Improvement of business intelligence allowing for faster and better decisions-making across the group and markets

Better visibility and improvement of business workflows reducing risk of errors as well as facilitating easier collaboration between teams across departments

Please get in touch, our team of experts are here to help.

Contact us on +44 203 239 8492, say hello@triggidigital.com or complete the enquiry form below.

media-industry

Media

October 13th, 2020 Posted by Uncategorised 0 thoughts on “Media”

Media

Drive growth in media with technology solutions that

match the quality of your content

Picture6

Unlock the full potential of your media business

The media industry has proven itself to be one of the most adaptable industries in the world. From print to radio to television to digital, media companies have been forced to continuously innovate to keep ahead of the game. Our team at Trigg are experts in the Media industry with proven experience driving double-digit growth with Salesforce

What we can do for your media business

Media is all about knowing your audience. That is why it is important to have a robust CRM system that is powered by data from both your consumer base and your partners.

Trigg are experts in implementing and maximising your investment into Salesforce technology. Our in-house experience provides a 360 degree view of your customer to ensure you know what your audience wants, at all times, across all channels.

We at Trigg Digital strive at designing architectures to support business growth. We work alongside your team to understand your requirements and deliver solutions that drive growth. . 

Customers work with Trigg to: 

  • Gain a single view of audience data across channels to increase conversions, upsell and cross sell opportunities
  • Unifying disparate systems onto one platform to drive transparency on customers and state of engagement
  • Streamline Sales and Marketing CRM systems using automation to improve user adoption, data quality and productivity
  • Review customer portals and explore portal solutions to optimise customer experience and reduce overheads

Why Trigg for Media?

Consultants

Access to a full team of Salesforce consultants who specialise across the entire range of Salesforce products

Experience

We know Salesforce inside out, back to front and sideways, with 50+ years of experience

Resources

We work as an extension of your team- when and where you need us

Quality

We have a 5 star customer rating on the Salesforce App Exchange

Support

UK based team and support – we can work within your timezone

Media Insights

Contact Trigg today to find out how we grow your media business with the Salesforce Platform

telco-industry

Telecommunications

October 6th, 2020 Posted by Uncategorised 0 thoughts on “Telecommunications”

Telecommunications

Business efficiency for customer connectivity

wifi

Unlock the full potential of your telecommunications business

Your customers rely on you for their business in a world where connectivity is critical. Manage your business, from Capex to wayleaves and invoices with streamlined technology. Trigg Digital can help you plan, implement, optimise and enhance your Salesforce investment. 

What we can do for your telecommunications business

The telecommunications industry unlocks businesses around the world with connectivity. Whether you’re a bandwidth infrastructure provider, a VOIP solution, or a consumer brand, your product has become as important as utilities. Trigg Digital have extensive experience in the telecommunications industry, and how leveraging technology like Salesforce can help you be the backbone of business.

Trigg are Salesforce technology experts. Using workshops and our proven business discovery processes we deep dive into your data and technology investments.

Once we understand your business inside and out we use our experience to deliver customised, robust solutions that maximise business potential.

Customers work with Trigg to:

  • Implement or improve their CRM
  • Review business process architecture and provide achievable goals to drive immediate results
  • Unify disparate systems
  • Unite Sales and Marketing systems, resulting in reduced operational costs and greater pipeline visibility
  • Manage, train and onboard your team to your new way of working

Why Trigg for Telecommunications?

Consultants

Access to a full team of Salesforce consultants who specialise across the entire range of Salesforce products

Experience

We know Salesforce inside out, back to front and sideways, with 50+ years of experience

Resources

We work as an extension of your team- when and where you need us

Quality

We have a 5 star customer rating on the Salesforce App Exchange

Support

UK based team and support – we can work within your timezone

Telecommunications Insights

Contact Trigg today to find out how we grow your telecommunications business with the Salesforce Platform

INSIGHTS