Posts tagged "centre of excellence"

Abstract illustration of an agentic AI operating model — AI agent nodes orchestrated above a governance platform.

Building an Agentic AI Operating Model: Where to Start, What to Build, and Why Most Organisations Get It Wrong

July 15th, 2026 Posted by AI, Agents & Automation, Change & Adoption 0 thoughts on “Building an Agentic AI Operating Model: Where to Start, What to Build, and Why Most Organisations Get It Wrong”

The organisations winning with AI aren’t the ones running the most pilots — they’re the ones that built the infrastructure to scale them.

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Best Practices For Your CRM Centre of Excellence

July 28th, 2022 Posted by Change & Adoption, Marketing & Personalisation, Revenue Transformation 0 thoughts on “Best Practices For Your CRM Centre of Excellence”

Check out this week’s blog for 3 steps to building a CRM centre of excellence…

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Building A CRM Centre Of Excellence: 3 Steps

July 19th, 2022 Posted by Change & Adoption, Marketing & Personalisation, Revenue Transformation 0 thoughts on “Building A CRM Centre Of Excellence: 3 Steps”

Check out this week’s blog for 3 steps to building a CRM centre of excellence…

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