Field Service Management | Trigg Digital – Mobile Field Service, Dispatch and Technician Enablement

DELIVER EXCELLENT SERVICE ON-SITE WITH AGENTFORCE FIELD SERVICE

Empower technicians, optimise dispatch, and drive customer satisfaction with one unified platform.

Does any of this sound familiar?

We struggle to get the right engineer, with the right parts, to the right place — first time.

Field service operations are no longer just about sending a technician.

Today it’s about orchestrating mobile teams, assets, parts, appointments and outcomes with precision.

Salesforce Agentforce Field Service Management gives you a single platform to schedule intelligently, equip your mobile workforce, and deliver outstanding experiences — while Trigg Digital ensures you deploy faster, scale smarter and embed measurable value.

Why choose Trigg?

We tick all the boxes for knowledge, experience, collaboration, technical skills, transparency and trust.

WE KNOW SALESFORCE

Over 50 years of combined experience developing and implementing successful Salesforce solutions

WE KNOW FIELD SERVICE

We’ve faced the same issues you’re facing, and have the learnings and expertise to help you tackle them

WE KNOW HOW TO COMMUNICATE

Proactively, constructively and honestly at every stage at the process

WE KNOW LOTS OF CUSTOMERS WHO LOVE OUR WORK

We’ve made a real difference for our customers, and they’ll be happy to tell you about it.

WE KNOW ABOUT TIMINGS AND TARGETS

We’ll make sure your project is delivered on time and on budget.

What You’ll Get

Optimised dispatch & scheduling
Get the right engineer, with the right skills and parts, to the right place at the right time.

Mobile-first technician enablement
Provide offline-capable mobile tools, asset history, work orders and parts information, so field staff work more efficiently.

Real-time visibility & analytics
Monitor KPIs like first-time fix rate, technician utilisation and asset health — enabling proactive service and smarter decisions.

The Key Benefits of Field Service Management

360 DEGREE VIEW OF
THE CUSTOMER

INCREASED
CUSTOMER SATISFACTION

INCREASED
FIRST TIME FIX RATE

INCREASED MOBILE
WORKER PRODUCTIVITY

AUTOMATE
REPETITIVE TASKS

REDUCED RESPONSE TIME

WE’RE TRUSTED BY LEADING GLOBAL BRANDS

A lot of us are stuck in the day to day and Salesforce can bring us a lot of opportunity. It’s important in our engagement with Trigg we look to the future at how to make ourselves better

Field Service Insights

Please get in touch, our team of experts are here to help.

Contact us on +44 203 239 8492, say hello@triggidigital.com or complete the enquiry form below.